Return Eligibility

We accept returns within 14 days of the delivery date for eligible items.

To qualify for a return:

• Items must be unused, unopened, and in their original packaging

• Items must be in resalable condition

• Proof of purchase is required

Items that do not meet these conditions will not be accepted.

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Non-Returnable Items

The following items are final sale and not eligible for return or refund:

• Custom or personalized items

• Custom scent creations

• Sale or clearance items (if applicable)

• Used or opened products

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Refunds & Store Credit

Once your return is received and inspected:

• Approved returns may be issued as store credit or a refund to the original payment method, at our discretion

• Store credit does not expire and may be used toward future purchases

Shipping costs are non-refundable.

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can assist you.

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How to Start a Return

To initiate a return, please contact us through our website within the 14-day return window. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item is damaged or incorrect.

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Custom Orders Disclaimer

All custom orders are made to order and are final sale. Due to the personalized nature of these products, they cannot be returned, refunded, or exchanged.

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Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on this page and will apply to orders placed after the update.

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Questions?

If you have any questions about our Return & Refund Policy, please contact us before making a purchase.