CONTACT

How can we help you?

We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to learn more about custom scents, we’re here to help. Reach out to us and someone from the Remnant Body team will get back to you as soon as possible.

  • Customer service hours

    Monday to Friday: 09:00 – 17:00 CET
    Closed on weekends and public holidays.

  • Prefer a quick message?

    Use our contact form and we’ll get back to you within one working day.

  • Questions about your order?

    Please include your order number and the email address used at checkout so we can help you faster.

Send us a message!

Contact form

Frequently asked questions

Here are some common questions about Remnant Body.

Do you offer free shipping?

Yes, we offer free shipping on all orders over $99 within the USA! For international orders, shipping costs are calculated at checkout based on your location.

Which countries do you ship to?

We currently ship to mostly in the USA countries. If you're unsure whether we deliver to your location, please contact our customer service team before placing your order.

Can I track my order?

Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

What is your return policy?

You have the right to return your order within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before sending anything back to receive return instructions.

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